SESSION 1
Professional Communication Basics:
Focus on essential communication skills, including appropriate professional language (okay/not okay), elements of effective communication, and active listening techniques.
Benefits: Enhances clarity in communication, reduces misunderstandings, and fosters a more efficient work environment.
SESSION 2
Extended DISC in the Workplace:
An in-depth exploration of the Extended DISC behavioral assessment tool.
Benefits: Improves interpersonal skills, aids in understanding diverse client and colleague personalities, and enhances teamwork.
SESSION 3
Upfront Contracts:
Training on setting clear expectations and agreements in professional interactions.
Benefits: Streamlines communication, sets clear boundaries, and improves overall workflow efficiency.
SESSION 4
Sandler Success Triangles BAT:
A deep dive into the Sandler Success Triangle focusing on Behavior, Attitude, and Technique (BAT).
Benefits: Boosts personal and professional development, enhances problem-solving skills, and fosters a growth mindset.