Professional Development Series: Professional Communication

$1,000.00

WHAT: Learning Objectives and Topics
This series sharpens professional communication, covering language effectiveness, active listening, and clear expression in the workplace. It introduces the Extended DISC tool for interpersonal skills, upfront contracts for setting clear expectations, and the Sandler Success Triangles to enhance personal and professional growth, aiming to improve communication clarity and efficiency.


WHO: Ideal Audience
Ideal for business staff, administrative assistants, managers, and anyone aiming to boost their communication prowess and workplace impact. It's suited for those seeking to enhance team collaboration and personal influence in professional settings.

WHY: Importance of the Course
Effective communication is crucial for professional success, reducing misunderstandings, improving teamwork, and streamlining operations. This course equips participants with essential skills for better workplace interaction, fostering professional development, and advancing career prospects.

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SESSION 1

Professional Communication Basics:

  • Focus on essential communication skills, including appropriate professional language (okay/not okay), elements of effective communication, and active listening techniques.

  • Benefits: Enhances clarity in communication, reduces misunderstandings, and fosters a more efficient work environment.

SESSION 2

Extended DISC in the Workplace:

  • An in-depth exploration of the Extended DISC behavioral assessment tool.

  • Benefits: Improves interpersonal skills, aids in understanding diverse client and colleague personalities, and enhances teamwork.

SESSION 3

Upfront Contracts:

  • Training on setting clear expectations and agreements in professional interactions.

  • Benefits: Streamlines communication, sets clear boundaries, and improves overall workflow efficiency.

SESSION 4

Sandler Success Triangles BAT:

  • A deep dive into the Sandler Success Triangle focusing on Behavior, Attitude, and Technique (BAT).

  • Benefits: Boosts personal and professional development, enhances problem-solving skills, and fosters a growth mindset.